Management Development

Managers need to manage work product and input while leading people.  This means that in addition to understanding and implementing general leadership skills like creating shared and inspiring visions, engaging employees and, building business relationships managers need to be effective problem solvers and resource managers.

MaxPotentials works with organizations to identify current and desired management skills.  We design and deliver management development strategies to address management skill gaps.  Our goal is to help our clients develop key management skills necessary to help businesses do business better.

Client Benefits

• Increase effectiveness of management practices
• Optimize productivity and profitability
• Increase alignment between organization vision and manager problem solving
• Improve employee engagement, retention and productivity
• Improve business processes

How We Do It

MaxPotentials uses a process involving the following key steps to assess the organizational challenges and opportunities, clarify the goals of the intervention and determine the most effective strategy to meet the needs of the organization or individual.

Assessments: The assessment phase provides a clear picture of the business problem to be addressed.  This is performed through interviews, employee surveys, 360° feedback assessments or, various other assessment tools.

Analysis:  MaxPotentials analyses the results of the assessment to identify the most effective intervention strategies.  Fundamental to this process are the needs, culture and goals of the organization.

Intervention:  MaxPotentials partners with client organizations to design interventions that effectively address the organizational challenge in a sustainable manner.  We work with clients to identify specific objectives and measurement criteria expected from the strategy.  Examples of Intervention strategies for Management Development include:

• Coaching:  Working one on one with managers to build management and leadership skills.  We coach high potentials employees, new executives or underperforming managers to help them identify and assess their strengths as well as recognize and overcome barriers to personal productivity and effectiveness.  MaxPotentials offers methods for documenting goals and goal attainment to support the learning and create sustainable professional development.
• Management Training:  MaxPotentials designs and delivers courses to meet the specific needs of adult learners and, increase the retention and long term application of learning in the workplace.   We do this by engaging learners in interactive exercises, applying multimodal educational techniques and creating a dynamic and energizing learning environment.  Examples of key management development courses include:
  • Individual and Team Decision Making
  • Coaching for Performance
  • Effective Problem Solving
  • Time Management and Prioritization

• Succession Planning: The skills that you need today are not the skills and competencies you need tomorrow.  MaxPotentials works with organizations to assess the skills and competences that are needed to be ready for the future, the key positions for tomorrow and the current skills and competencies of employees to develop the leaders that you need.  We work with organizations to develop recruitment and retention programs to build the organization capacity needed to fulfill your vision.

Measurement and Evaluation:  MaxPotentials is committed to providing results driven services that support the goals and objectives of client organizations.  We work with clients to identify measurement standards to evaluate the business results of implemented strategies.

Testimonials

Coaching

“Keirsten recognized my strengths, and helped me to remember to utilize what I was already good at.  She challenged me, and held me accountable.  We would develop a plan, I’d have lots of input in that, and then I’d go forth and do.  Then we’d revisit it, look at what worked and what didn’t, and then we’d revamp as necessary.”

- (Stephanie Garland Clavenna) Manager – Children’s Mental Health Provider

“Keirsten has an excellent rapport with people which creates a positive outcome in her work.
- (L. Durand) Human Resources Manager – Irrigation District in California

Keirsten made me feel comfortable and really highlighted areas in which I do need to focus more of my effort. She was able to draw out of me the issues I am having and really helped me to put into words an action plan worth pursuing. Thanks Keirsten!!

- Leadership Training Program Graduate – Caltrans

 

Training

Keirsten made all the difference in keeping the group focused and positive.  She was enthusiastic, kept people on track and focused. She was instrumental in making this a positive experience.

Keirsten is very dynamic, skilled in management training, thoughtful, and personable. She is well versed in the Management Training Program topics and is an outstanding communicator.  I loved her energy and passion for the topic. She is very inspiring yet approachable. Please continue to use her and provide her any opportunity to “model the way.”

Feedback from Caltrans Management Training Program Participants